Privacy Policy

Introduction

Juggernaut Storm Hotel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or interact with our website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

Information We Collect

Personal Information

• Name, address, phone number, and email address
• Payment information (credit card details, billing address)
• Government-issued identification
• Reservation and stay history
• Preferences and special requests

Non-Personal Information

• Browser type and version
• Operating system
• IP address and location data
• Website usage patterns
• Device information

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and managing your reservations
• Providing hotel services and amenities
• Processing payments and preventing fraud
• Communicating with you about your stay
• Improving our services and facilities
• Marketing and promotional communications (with your consent)
• Complying with legal obligations
• Maintaining safety and security

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in our operations
• Legal Requirements: When required by law or legal process
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Safety and Security: To protect the rights, property, or safety of our guests and staff
• With Your Consent: When you have given explicit permission

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes without your consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure storage systems with access controls
• Regular security assessments and updates
• Staff training on privacy and security practices
• Physical security measures at our facilities

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on:

• The nature of the information
• Legal and regulatory requirements
• Business and operational needs
• Guest preferences and consent

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing
• Consent Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. We use:

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.